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FAQ

Frequently Asked Questions

Six categories covering everything you need to know

1. Download & Installation

  1. Visit the Kuaimiao homepage and click "Download".
  2. Choose the version for your platform.
  3. Run the installer and follow the wizard.
  4. Choose the install directory and click "Install".
  5. Open the app and register or log in.
  6. Click "Connect" to match the best node automatically.

2. Account & Subscription

  1. Open the client and click "Register".
  2. Enter your phone or email and the verification code.
  3. Set a login password to finish registration.
  4. Go to the "Subscription" page after login.
  5. Choose a plan and complete payment.
  6. All nodes and high-speed routes are unlocked.

3. Connect & Accelerate

  1. Log in and enter the main interface.
  2. Click "Connect" to detect the best node automatically.
  3. Wait for the "Connected" status.
  4. Pick a specific region manually if needed.
  5. Enjoy accelerated networking once connected.
  6. Click "Disconnect" when you are done.

4. Speed & Stability

  1. Check your local network first.
  2. Switch to a node in another region.
  3. Enable "Smart Routing" for automatic optimization.
  4. Close bandwidth-heavy background downloads.
  5. Try restarting the client or reconnecting.
  6. Contact support for a custom plan if issues persist.

5. Devices & Platforms

  1. Kuaimiao covers both desktop and mobile.
  2. Desktop supports Windows and macOS.
  3. Mobile supports Android and iOS.
  4. A Linux build is also available.
  5. One account syncs across all five platforms.
  6. Download the matching version to get started.

6. Security & Privacy

  1. Kuaimiao uses end-to-end encryption.
  2. A strict no-logs policy records nothing.
  3. No personally identifiable data is stored.
  4. Regular third-party security audits are conducted.
  5. Encryption protocols are updated continuously.
  6. You can clear local history anytime.

Still Have Questions?

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